Features
Vital component of network performance
Motorola-authorized technicians arrive at your location pre-equipped and armed with the knowledge to keep your system operating at peak performance.
Quick on-site response
You can choose the level of response that fits the demands from your organization. You can tailor both coverage: either 8x5 or 24x7.
Enhanced network availablity
On arrival at your site, the technician will perform network diagnostics, remove malfunctioning components, re-install new or reconditioned components and have your network back up and running in record time.
Reduces on-going resource costs
Less capital required to purchase test equipment and the need to invest in teams of technicians. You now have immediate access to factory-trained technicians who will always be current and certified on the latest technology to support your needs.
End to end issue management
You also get Dispatch, which enables you to get the process rolling with one phone call – case and escalation management ensure that response times are met and activity reports are generated so you can keep track of system activity.