Features
Whether buying direct from Motorola or from your Motorola channel partner, we have a range of support services available to meet your needs. From flexible support maintenance and training services to fixed-scope technical support and repair packages, we've got you covered. Whichever service you choose our technical experts work with you to isolate, diagnose and resolve hardware and software issues. We focus on getting you answers to your questions to help improve your time to resolution, thus reducing downtime.
Flexible Terminal Support Services
We offer a wide range of customisable TETRA terminal support services to meet your individual needs and service level requirements. Ranging from terminal repair and return to field support, spares management and subscriber migration - your uptime is our primary focus.
Service from the Start with Comprehensive Coverage
Available for end users to purchase from their Motorola dealer*, Service from the Start with Comprehensive Coverage offers feature-rich support packages to protect your TETRA terminals against normal wear and tear accidental breakage and more. Available in a choice of service levels, each package comprises expert repair and technical support, designated turnaround times and access to the latest software updates.
Fast turnaround time
Minimizes downtime with flexible service plans providing true ‘Service from the Start’ and peace-of-mind service from the date of purchase.
Predictable budgets
Comprehensive coverage to help protect customers from the unexpected.
Reduce your risk
Our technical experts will work with you to isolate and diagnose issues and provide replacement hardware if necessary, freeing you up to focus on the mission of your organisation, not the technology.
Lower your total cost of ownership
Gives you multi-year support and the proactive protection you need to reduce total cost of ownership. And being able to budget in advance for your maintenance needs gives you the peace of mind that you will not incur unexpected support or new hardware purchase costs.
*Service from the Start availability may vary by country. Check with your Motorola Sales representative for full details.